Digital Content Policy
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Immediate access
Your personalised plan is generated as soon as your payment is confirmed, and your toolkit and email programme begin straight away. That's why we ask you to confirm the following before checkout:
“I request immediate access to the digital content and understand that once delivery begins I may lose any statutory cancellation right that applies to digital content.”
What this means
In the UK, once you ask for digital content to be delivered immediately and acknowledge this, the 14-day cancellation right for digital content may no longer apply. In the US, this statement does not remove any rights you have under applicable federal or state law.
If something goes wrong
Access problems, duplicate charges and products that aren't as described are covered by our refund policy and by your statutory rights.